Privacy Policy & Disclaimer

Effective Date: February 17th 2025

1. Introduction

Welcome to Dr. Tomi Mitchell | Holistic Wellness Strategies (“we,” “us,” or “our”). This Privacy Policy and Disclaimer explains:

What data we collect
How we use and protect your data
Your rights under privacy laws (Canada, U.S., EU, UK, Australia, Africa)
Limitations of liability for content, services, and payments

By using our website and services, you agree to this policy. If you do not agree, please stop using our website.

2. Disclaimer: No Medical Advice or Professional Relationship

The content on this website—including articles, videos, coaching materials, and social media posts—is for informational and educational purposes only. It does not constitute:

Medical advice
Psychological or therapeutic advice
A doctor-patient, therapist-client, or coach-client relationship

Key Points:

Always consult a qualified healthcare professional for medical advice.
No guarantees: We do not guarantee any specific results from our coaching, consultations, or services.
Your responsibility: You are solely responsible for your health, decisions, and actions.

Emergency Notice:

If you have a medical emergency, call 911 (U.S. & Canada), 112 (EU & UK), 000 (Australia), or your local emergency services.

3. Limited Liability

By using this website, you agree that Dr. Tomi Mitchell | Holistic Wellness Strategies is not responsible for:

Any decisions you make based on website content
Any damages, losses, or legal claims resulting from your use of our site or services
Any third-party links, products, or services mentioned on this website

We do not provide warranties for the accuracy, completeness, or reliability of content.

4. Personal Data Collection & Protection

We comply with the following data protection regulations:

PIPEDA (Canada)
CCPA & CPRA (California, USA)
GDPR (EU & UK)
Privacy Act 1988 (Australia)
POPIA (South Africa, Africa-wide framework)

A. What Data We Collect

We may collect the following information:

Personal Information: Name, email, phone number, billing address
Technical Data: IP address, browser type, device info
Payment Information: If you purchase coaching services, we use secure third-party payment processors (e.g., Stripe, PayPal) and do not store credit card details.

B. How We Use Your Data

We may use your data for:

Delivering services & responding to inquiries
Sending newsletters or promotional content (only with consent)
Processing payments securely
Improving website functionality & security

C. Email & Marketing Opt-Out Policy

You may unsubscribe from emails at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.

D. Third-Party Services

We may use third-party analytics, marketing, and payment processors (e.g., Google Analytics, Stripe, PayPal). These platforms have their own privacy policies, and we are not responsible for their data handling.

E. Cookies & Tracking Technologies

We use cookies and similar tracking tools to enhance the user experience. You can manage cookie settings in your browser.

F. How We Protect Your Data

We use industry-standard security measures (SSL encryption, access controls). However, no system is 100% secure, and you use our website at your own risk.

5. Your Privacy Rights by Region

A. U.S. Users (California & Other States)

Under CCPA/CPRA (California Privacy Rights Act):

You may request access to personal data we store.
You may request deletion of your data.
We do not sell personal data to third parties.

B. Canadian Users (PIPEDA)

You have the right to access, correct, or withdraw consent for your data.

C. EU & UK Users (GDPR)

Under GDPR, you have the right to:

Request access to your data
Request data deletion ("Right to Be Forgotten")
Object to processing (e.g., email marketing)
Data portability (request a copy of your data)

D. Australian Users (Privacy Act 1988)

You have the right to request access and correction of your data. Complaints can be filed with the Office of the Australian Information Commissioner (OAIC).

E. African Users (POPIA - South Africa & Africa-Wide Compliance)

Under POPIA, you have the right to:

Be informed about data collection
Request access to your data
Object to processing
Request data deletion

To exercise your rights, email: DrMitchell@holisticwellnessstrategies.com

6. Payments & Transactions

If you purchase coaching or other services, transactions are securely processed through third-party payment gateways (e.g., Stripe, PayPal).

We do not store payment details. Payment processors may collect personal and financial information under their own privacy policies.

7. Third-Party Links

We may link to third-party websites. We are not responsible for their content or privacy practices.

8. Privacy Offices & Compliance Contacts

If you have concerns about your data, you can contact:

🇨🇦 Canada (PIPEDA Compliance)
Office of the Privacy Commissioner of Canada
📞 1-800-282-1376
🌐 www.priv.gc.ca

🇺🇸 United States (CCPA/CPRA Compliance - California Residents)
California Attorney General’s Office
📞 1-800-952-5225
🌐 www.oag.ca.gov/privacy/ccpa

🇪🇺 European Union (GDPR Compliance)
European Data Protection Board
📞 +32 2 299 1111
🌐 https://edpb.europa.eu

🇦🇺 Australia (Privacy Act 1988 Compliance)
Office of the Australian Information Commissioner (OAIC)
📞 1300 363 992
🌐 www.oaic.gov.au

🌍 Africa (POPIA Compliance - South Africa & African Frameworks)
Information Regulator of South Africa
📞 +27 (0)10 023 5200
🌐 www.justice.gov.za/inforeg

For direct privacy inquiries, email: DrMitchell@holisticwellnessstrategies.com

9. Changes to This Policy

We may update this Privacy Policy & Disclaimer at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of any updates.

10. Contact Information

For questions about this Privacy Policy, please contact:

Dr. Tomi Mitchell | Holistic Wellness Strategies
📧 DrMitchell@holisticwellnessstrategies.com
📍 [Insert Business Address, If Applicable]